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Wild cherry
I use to buy this color at the beauty supply store and I absolutely is obsessed with the wild cherry lip pencil. But I order online thinking I was gone get same lip pencil and it is not the same color I purchase at store and I’m so sad =(
Hello Tiana, We are so sorry to hear that you are not satisfied with the product. Could you email shop@nicka.com the photo of the product you received so that we can investigate and replace it with the same product? Thank you very much!
Lip Pencil color
I was very dissatisfied. Before COVID-19 I was purchasing the pencils from a beauty supply store, however, they closed for good. I was purchasing the lip pencil, which I believe was a Cocoa Brown. Actual there is a bar code number on one of the pencil's that I still have, which is 07203 50171 8. ALL of the eyebrow pencils and lip liners that I recently purchased are NOT the same color as I indicated above. HELP PLEASE!
Hi Rosa, We are so very sorry to hear that there was inconsistencies in the product. If you don't mind, please send us a photo of the current Lip Pencil item and your address to shop@nicka.com so that we can look into this further. Once it is determined that this is a defective product, we will glady ship you a replacement product immediately! Your reviews are very important to us, which we do not take lightly. Thank you for bringing this matter to our attention, Rosa!